Terms of Service

C is for Cloud.com is a trading name of eTrend Ltd. These are our terms of service – please feel free to seek clarifications and also see our privacy policy.

The following text outlines the terms & conditions of service. Please read this document carefully before you subscribe to C is for Cloud.com or use any other service that is made available on this website.

This document should be read in conjunction with our privacy policy.

You should print this document for your records – today is 07-04-2020.

The C is for Cloud.com account holder is the person or company with overall responsibility for the account. The account operator is the person whose name is registered to the C is for Cloud.com account. The account holder is deemed to be the account operator where all the registration details pertain to that individual. Otherwise, the account holder is the entity to which some or all of the registration information pertains. For the purposes of this document, the terms "user" and "account user" refer to the "account holder" and the "account operator". For the purposes of this document, the terms "you", "your" and "customer" refer to the C is for Cloud.com account user.

For the purposes of this document, the term "end user" refers to the person(s) or company on whose behalf the renewable energy system is being evaluated. The customer and the end-user may or may not be the same individual or company. If the end user is not the same person or company as the account holder, then the end user's name must be stipulated in the project set-up process. The account holder and account operator shall be bound by these terms and conditions. The account holder and account operator shall be jointly and severally liable for any breach of these terms and conditions.

Please note that any information users enter on our site to make purchases, etc, will be processed by third parties (e.g. Visa, PayPal). In such cases, users will need to consult the privacy policy of the relevant third party to become versant with their data protection policies.

Except as expressly provided in this agreement, all of the content on this site is the property of C is for Cloud.com and is protected by UK and international copyright laws. "Content" means any information, mode of expression, or other material and services found on C is for Cloud.com. Content is divided into two categories; content that is only accessible after an account user has logged in is "secure content", and the remainder is "free content".

Our free content is intended for individual and personal use only. Accordingly, you may make one copy of our free content for your personal, non-commercial use, provided that any material copied remains intact and includes the following notice: "Copyright 2009 – 2020 C is for Cloud.com (eTrend Ltd) All rights reserved" Any other copying, distribution, storing or transmission of any kind, or any sort of commercial use of our content is strictly prohibited without our prior written permission.

Users must read and understand our disclaimer before subscribing to C is for Cloud.com. You must understand and accept the disclaimer before subscribing to C is for Cloud.com

C is for Cloud.com will not store, host or maintain free websites for a period longer than six months after the previous webmaster login.

C is for Cloud.com will not refund subscriptions in cases other than where we agree or users prove that we wilfully failed to adhere to these terms and conditions.

C is for Cloud.com login area use "sessions" and "cookies", and your computer must accept them to use our site. Furthermore, as cookies and sessions may reset or expire unexpectedly, clients are advised to prepare webpage content using an independent simple text editor, such as note pad – to prevernt loss of work.

Users agree to indemnify, defend, and hold harmless eTrend Ltd (and C is for Cloud.com), and its parent, affiliates, directors, officers and employees from and against any claim, liability, cost, damage or loss we may incur (including, without limitation, lawyers' fees) as a result of any violation by users of obligations under these terms and conditions.

C is for Cloud.com liability for any loss arising or partly arising from use of this website or linked websites shall be strictly limited to the subscriptions paid and received by the injured party to C is for Cloud.com.

By using our service, users are agreeing to be bound by all of these terms and conditions. Except where specifically stated otherwise, we may change or update these terms and conditions of service at any time without prior notice. Your continued use of C is for Cloud.com means that you accept any new or modified terms.

We may offer you other products and services. There is no implied suggestion that these other offers will be subject to the same or similar terms and conditions as this offer.

If any provision in this agreement is invalid or unenforceable, the remaining provisions will continue in full force and effect. This agreement shall be governed by the laws of England and Wales as if the agreement was a contract wholly entered into and wholly performed within this jurisdiction.

Special offers, general conditions: From time to time, C is for Cloud.com runs promotions and special offers, i.e. users will be offered free or discounted services. Normally, such offers are made on the basis of special conditions. Should a user accept such an offer and fail to honour all of the special (and other) conditions, they will automatically become liable for the full fees for offered services. The full fee will be the fee as published in the price schedule on the day the offer was accepted.

Users who accept the offer and fail to honour the special (and other) conditions, but who fulfil the following criteria will be excepted form the above clause: users who (1) do not use any part or all of the offered service AND (2) inform C is for Cloud.com within 7 days of acceptance of the offer of their intention not to use the service AND(3) receive acknowldegement from C is for Cloud.com before a further 2 days have lapsed.

Where services are offered in exchange or partial-exchange for 'links' or 'back-links' (both terms refer to hyperlinks from a website associated with the user to the C is for Cloud.com website), the user undertakes NOT to remove such links for a period of not less than 12 months after the last date that some or all of the free or discounted service was provided. This clause applies to all offers, unless specifically stated otherwise in the special conditions of a particular offer. The "last date" shall be as indicated on C is for Cloud.com's login records.

Special offers are extended on the condition that users who accept such offers agree to fully co-operate with C is for Cloud.com in their efforts to confirm that the user is fully adhering to the conditions of the offer.

Only one offer may be used for each purchase, unless specifically stated otherwise.

EasyWEB™ and C is for Cloud™ special conditions (these product names are used interchangeably in this document): participating users agree to the general conditions and the following special conditions: (1) to assume full responsibility for their own content in all aspects (2) not to publish anything that may negatively impact on C is for Cloud.com business (3) not to assume that C is for Cloud.com will provide any service (or aspect to a service) other than the service (or aspect to a service) that has been specifically offered (4) to agree that C is for Cloud.com assumes no liability (beyond the fees charged to the user and received by C is for Cloud.com) in respect of the performance or availability of this service (5) to grant C is for Cloud.com freedom to use text entered on the EasyWEB™ homepage or ecoPAGES� (www.ecocalc.com) listing, without charge or restriction or time limitation (6) NOT to terminate this agreement during the first twelve months of service (7) to provide 3 months' notice of the user's intention to terminate the agreement

Although C is for Cloud.com aim to assign subdomains and folders of C is for Cloud.com to individual organisations on a permanent basis, we cannot guarantee this will always be the case. We do not accept responsibility for losses incurred as a result of changes to, removal of or reassignment of these subdomains. These subdomains are the sole property of C is for Cloud.com, not the listed organisation

C is for Cloud.com will register new domains at the request of EasyWEB™ customers on the appropriate subscription. These domains will be registered and hosted on our servers by default. At the customers request, the domain will be registered in their name. In both cases, the domain will be the sole property of the customer. However, to permit us carry out our agreement obligations to the customer with ease, the domain will always be hosted on our server.

C is for Cloud.com have no control over the availability and registration of web addresses. We will aim to secure your preferred web address, but cannot guarantee to do so. When submitting the order form, we carry out preliminary checks on the availability of your preferred address. This check is not always accurate – it generally says a website address is available for registration if there is no live page currently hosted at the root directory of the website. This is a good indication as to the availability of the address, but certainly not rigorous. Furthermore, addresses can be registered by otheres between the time you submit your order and the time we (and our domain procurement service) process the registration request – we are not responsible for the loss of addresses in these or other circumstances.

C is for Cloud.com will not renew addresses for accounts that are not paid up to date. It is important that your account is always kept up to date, particulary around the time your subscription is due for renewal.

Users who opt to have us register and pay for a domain on their behalf agree to use our services for a minimum of two years in all cases, except in the case of those opting for '.ie' domains. These users agree to use our services for a minimum of three years (to reflect the significant additional cost of these domains). Users who wish to be make alternative arrangements before the minimum period has expired are free to do so providing they pay their normal service fees up to the end of the release year and 50% of the fees for the remainder of the minumum service period.

The user understands and accepts that EasyWEB™ webpages are subsidised by on-page advertisment slots, retained under the control and for the benefit of C is for Cloud.com. C is for Cloud.com undertakes not to use this slot to directly compete with the user's business.

EasyWEB™ provides a 7-day money back guarantee which may be exercised in cases where we have not performed as per our agreement. The user acknowledges that it is not unusual or indicative of sub-standard service when websites become unavailable for short periods (less than 30 minutes). Expenses incurred that are directly related to a refundable account are deductable, e.g. domain registration.

The user understands that they are given an opportunity to influnece the design and setup of their account, before their account goes live, by responding to an email (email subject, "EasyWEB setup and design feedback", or similar). The same communication, or other communications during the setup phase, may make free or discounted offers to the client, e.g. interfacing of Google Analytics. If we do not receive a full response to this email, or a request for a response-time extension, within the time frame mentioned in this email, it is assumed the client does not wish to comment nor avail of any the offers. In this circumstance, the design and setup of the account will proceed, informed by our judgement alone and all free and discounted offers are withdrawn.

The user understands and accepts that EasyWEB™ is supported by means of communication via the online contact us form only. Telephone support is not provided.

The user understands that system training is provided via live and recorded webinar presentations, i.e. online meetings, that are available through this website. (The training programme is held in three parts – 1, 2 and 3. Part 1 is rarely delivered live, as its content is deemed very easy, but there is always a recording available. Parts 2 and 3 are delivered live once per month, and recordings are available on a continious basis). The user is welcome to review training presentation recordings repeatedly, and likewise may attend an unlimited number of live presentations. Users will have opportunity to pose questions at the live presentations, which will be responded to in one of the following ways - (1) live, during the webinar, (2) after the webinar, by direct client contact. Questions may not be responded to at all, if users have previously received a response to the same question or a very similar question. Users understand that they may have to install some browser plug-ins to avail of the training programme. Click for the Training Programme details.

Invoices are payable 24 hours after the first of the following events (1) Part 2 of the Training Session has been completed, if the client has attended all or part of the live presentation or (2) the recording of Part 2 of the Training Session, if the client has been invited to attend the presentation but has not actually attended. Payment terms are 14 days from date of the invoice, unless otherwise stated on the invoice. All invoices will be issued for the nominal product value, without discount. All discounts that have been agreed, or offered, are strictly subject to the following conditions (1) the discount must be referenced on the invoice and (2) the payment must be made by the paymant method stipulated on the invoice, and (3) the paymant must be received in cleared funds within the payment terms period, mentioned on the invoice.

The user understands and accepts that EasyWEB™ is not fully configurable. Users are provided with a set of configurable options that are considered to meet the majority of users needs. Details of configurable options are available on request.

The user understands and accepts that EasyWEB™ websites will display image and text hyperlinks to C is for Cloud.com, i.e. our business website.

The user understands and accepts that EasyWEB™ are not contracted to provide statistics on website traffic. The user may access this functionality using the Google Analytics integration feature on EasyWEB.

The user understands that we do not provide back up for their individual page content. If the user requires a soft or hard format back-up, they must make arrangements to do this themselves.

The user understands and accepts that EasyWEB™ webpage layouts are restricted by the EasyWEB CMS, i.e. there is a limited selection of page layouts.

The user understands and accepts that EasyWEB™ webpage designs are based on those available at designs. Other designs may be made available, but will likely incur design charges – please contact us for details.

The user understands and accepts that EasyWEB™ emails must be accessed by the user in one of the following ways (1) forwarding to an existing POP account (2) via MicroSoft Outlook, or similar package. EasyWEB™ will provide the settings required to make this connection – the client is responsible for implementing the connection.

Users requiring full secure online payment features must register for a PayPal account. We are not permitted to do this on their behalf, but ar happy to provide guidance on the steps to be performed.

In the event that it becomes unfeasable for us to continue EasyWEB™ services, we will do our best to ensure a smooth transition to another service provider of your choice. We will refund all fees paid, on a pro-rata basis, less expenses diectly attributable to your account.